@MojangSupport what's your current ETA for support? I created a ticket 10 days ago and have not heard back from anything but the autoresponder ack'ing my submission?

Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

It's now been 40+ days and still no response. Your support is apalling. at least you pay someone to tweet all day,.