@MojangSupport I’ve returned to my switch edition Minecraft from over a half a year ago and all my packs I had purchased are no longer on my account, I’ve lost around £20 worth of stuff. I am signed in on my Xbox account.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
Feb 23, 2020 · 9:32 PM UTC