Replying to @silvan2200
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG

Feb 22, 2020 · 9:43 PM UTC

1
Replying to @MojangSupport
Can you tell me who I should send 5 bucks to so they can get a coffee caus they must be stressed out of their minds in support, it has been over a week since I send in a ticket and I've yet to get a response, so the backlog must be insane
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR