We asked for this on 27 December to the address and in the way that we've always done in the past - allowing for a 28 day SLA (which is kind of huge) you must have lots of cases over a month old that you have not yet reponded to! @MojangSupport
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Feb 22, 2020 · 9:35 PM UTC