@MojangSupport Hi, I emailed support about a month ago and haven't had any reply - is that normal? My account says my Win10 edition code has been redeemed but I only had the Java edition running on my old laptop. Can't get into either now...
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
Feb 22, 2020 · 6:43 AM UTC