@MojangSupport I sent in a support ticket a week ago about a refund. When will you get back to me?
1
Replying to @Nakunai_Takane
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS

Feb 21, 2020 · 4:48 AM UTC

2
Replying to @MojangSupport
It's now been ten days.
Replying to @MojangSupport
I still have not heard anything back and it has nearly been a month since I submitted my ticket.