Replying to @wightexile
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS

Feb 20, 2020 · 7:57 AM UTC

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Replying to @MojangSupport
Still no response. Ticket opened 9th Feb, two email requests for update unanswered. How much was Mojang valued at?
U all suck my problem has been happening since December