Replying to @MojangSupport
You have sent me an email unrelated to my ticket that I sent in. The email told me if it was not a Windows 10 related issue to create a new ticket. I don't wish to be caught in a cycle of endless new tickets. I replied to that email reinstating my ongoing issue. Please advise.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS

Feb 20, 2020 · 5:50 AM UTC

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Replying to @MojangSupport
Are you kidding me? You just asked me what my ticket number was, then never got back to me. What's going on?