@MojangSupport 4+ weeks to reply to a support ticket is ridiculous.

Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Still waiting for a response to my ticket! I've been trying to get this sorted since early December. Ridiculous!

Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^PT

I understand you've got a backlog. However, I have proof someone has gained access to my account and changed it's username email etc. I have the transaction ID and have made a ticket. Is there absolutely no way to get in contact with someone who can assist ASAP? Thanks ! D.