@MojangSupport Hi, i've been charged twice and can't access the item purchased. please assist, following you
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Replying to @AureliePols
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Feb 18, 2020 · 4:57 PM UTC

1
Replying to @MojangSupport @AureliePols
If you were sorry, you'd try to keep the delay under say .. oh.. a month?