You have sent me an email unrelated to my ticket that I sent in. The email told me if it was not a Windows 10 related issue to create a new ticket. I don't wish to be caught in a cycle of endless new tickets. I replied to that email reinstating my ongoing issue. Please advise.
Can you please confirm if this is the right information? If it isn't, can you please tell me where I can find the ticket number so I can get it to you as soon as possible?
