Replying to @asensiortga
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Feb 13, 2020 · 8:48 AM UTC

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Replying to @MojangSupport
I don't have my Transaction ID. I bought Minecraft many years ago with a prepaid card... and I can't find the mail with the PIN
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