@MojangSupport On the Xbox One store I recently brought the Dr who volume 1 and 2 skin packs, but they are not showing up in the game please can you help me out what’s going on!
1
Replying to @KingCalum5
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR

Feb 13, 2020 · 12:34 AM UTC

1
Replying to @MojangSupport
Already email you guys about 4 weeks ago and still got no reply back
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM