@MojangSupport how long is the backlog so I know roughly how long I have to listen to my daughter asking is it fixed yet lol I have emailed minecraft help on Friday
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Replying to @geordiezf
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Feb 10, 2020 · 5:33 PM UTC

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Replying to @MojangSupport
Any news on ticket 235264
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CS