@MojangSupport hi guys, I logged a support request on the website almost a week ago, I've got a ticket number but haven't had any response as yet. Is there an ETA?
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Replying to @MorkaiAU
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS

Feb 8, 2020 · 7:57 AM UTC

1
Replying to @MojangSupport
Can you please tell me what the expected time is for a reaponse? My ticket was lodged on Feb 2, and had no response in 11 days. Will it take another week? A month? I'd like to play your game, but I can't.