@MojangSupport if you took a look on your discord server in the support you'd see that as of yesterday their a 9 known people who are having the same issue. We can't get past the verification questions and when we try to get the email to change the questions they won't be sent.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
Feb 8, 2020 · 12:38 AM UTC

