@Sylas961 Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Feb 4, 2020 · 4:46 PM UTC

1
Replying to @MojangSupport
I last heard from my representative 92 days ago. Is this to be expected? They asked for my email, TID, DOB, City/Country, and date the account was created. I just want to make sure that this is normal protocol and ask (once again) why it takes over 3 months to hear back from you.