@MojangSupport I sent an email support request over a week ago and haven't gotten any reply yet. Can I get some help sooner here?
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Replying to @tomandcow
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 29, 2020 · 6:04 PM UTC

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Replying to @MojangSupport
It's been over a month since I requested help and no official update on expected timeline. Any ideas when help will happen or why it's taking so long?
Replying to @MojangSupport @tomandcow
I’m in the same boat. 3 emails in the past 3 weeks with no reply. Missing content still from a month ago that I paid for.
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Minecraft Helpdesk emailed me last night but every time I respond, they send me a blank email with a copy of the first email they sent. I've got 5 or 6 blank copies of the original email they sent. SMH
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