@MojangSupport Issues redeeming 3500 Minecraft Minecoins currency since Christmas Day and NO ONE at Mojang or @Microsoft customer service seems to stand by the card (purchased at Target). Would love to speak to someone who can help because this is insanely unprofessional.
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Replying to @kylie_hunt
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR

Jan 29, 2020 · 5:46 PM UTC

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Replying to @MojangSupport
We did that on January 6th and then got an auto generated email that said someone would get back to us shortly. No response so we called Microsoft on Monday and was told we needed to work with the developer.
Replying to @MojangSupport
Then we responded to the auto generated email on Monday and are still waiting. We’d like for our son to be able to use his $40 in Minecoins from Christmas!
Replying to @MojangSupport
He redeemed them on Christmas Day and they never showed up in his account and we can’t get a straight answer or help from anyone.
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