.@MojangSupport @Mojang @MicrosoftUK @NintendoUK Is there any way to get support for our realm? This has been going on for nearly a month and we still can't use the realm we've paid for... Had no replies to any form of comms. #poorservice #notimpressed #help #minecraft
Philip Strong @pstrongproject
14 Dec 2019
@MojangSupport Renewing a Realm on my Switch is giving me this error, and has been for days on multiple different WiFi networks. Any ideas?
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Replying to @edwardocollins
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 25, 2020 · 6:23 PM UTC

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Replying to @MojangSupport
Why are you replying to @edwardocollins and not me? Why have you replied to my email completely disregarding the content of the ticket? I have paid to renew a realm on my Nintendo Switch and it won't enable the realm. You've sent me an email about a Windows 10 code. Useless.