@MojangSupport I bought 'Frozen 2' mashup pack for my daughter and when I try to create the world it says 'initiating world' then just returns to the main menu and won't work. Can you help please?
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Replying to @Origional_Dolly
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 25, 2020 · 6:11 PM UTC

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Replying to @MojangSupport
Ok thank you, look forward to getting this issue sorted