@MojangSupport I've sent an email to the support team regarding my issue 1 and a half months ago but I've got no reply? Is it due to the fact that I'm unable to use my associated Mojang account that no one responded as I can only communicate through a valid email address?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
Jan 23, 2020 · 9:15 AM UTC