@MojangSupport I bought my son the minecraft cartridge for his Nintendo switch this pass Christmas. Everytime he tries to play it, it errors out when he tries to load a world. The error just says "The software was closed because an error occurred".
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Replying to @mnhim001
For help with your Nintendo game, purchases, accounts or hardware, please visit help.minecraft.net/hc/en-us/… for a list of help resources. ^JS

Jan 23, 2020 · 9:07 AM UTC

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Replying to @MojangSupport
This is not helpful, I've gone through those resources already.
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