@MojangSupport
⭕ Thunder @ThunderDaEmolga
16 Dec 2019
Replying to @MojangSupport
minecraftforum.net/forums/mi… Please help.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
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An email was sent January 5, 2020 and I have yet to hear a reply. How long do I need to expect for your team to go through your backlog of emails?
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Replying to @ThunderDaEmolga @WandererThunder
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 22, 2020 · 8:56 PM UTC

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Replying to @MojangSupport
You have sent me an email unrelated to my ticket that I sent in. The email told me if it was not a Windows 10 related issue to create a new ticket. I don't wish to be caught in a cycle of endless new tickets. I replied to that email reinstating my ongoing issue. Please advise.
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I contacted Nintendo today to see if they could help me. They told me that this is a problem only you can solve. I understand there are plenty of people ahead of me when it comes to tickets, but do I need to make another ticket about the same problem as your new email asked?
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Replying to @MojangSupport @WandererThunder
I've been waiting for a response since 12/28 and someone commented on my post that's been waiting since sometime in November. Godspeed, friend.
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Good lord. I have seen delays for people and heard there is a 1-2 month wait time. What problem are you experiencing?
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