@MojangSupport really a bad experience trying to buy a prepaid card or through parental link the java edition. I've been charged 3 times and no download or confirmation email. Bad as well integration between mojang.com and Minecraft.net Any support?
3
Replying to @carl0shm
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 20, 2020 · 9:15 PM UTC

1
Replying to @MojangSupport
Still waiting any update... What is the average response time for a user's issue?