In case you were having trouble with your iOS log in... ^JP
Mojang Status
 @MojangStatus
19 Jan 2020
Minecraft Bedrock - iOS only: many players are reporting the issue has been resolved. If you are still experiencing issues, please try fully restarting your device and if the issue persists, please reply with what iOS device you are using. Thank you for your patience. - HZ

Jan 19, 2020 · 6:00 PM UTC

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Replying to @elzeus19 @MojangSupport
Late response but I'm having the exact same problem. :/ Locked out of my account and going on three months with some responses, but all the responses seem fake. They are FAQ answers and ask me for my transaction ID every time, which I provide and then get ignored.
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Replying to @stephanhowell4 @MojangSupport
Yea
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
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Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA