@MojangSupport I haven't heard back and it's been 3 weeks from when i made a report for my problem
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Replying to @marshalllegos1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RS

Jan 17, 2020 · 1:21 PM UTC

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@MojangSupport Who do you want to fool yourself or us players? Have to wait 2 months for the answer ;) Not to mention the people available on discordminecraft staff and helper staff I wrote with a skeletor who himself said he was bored at work. I can give proof. Move your ass