@MojangSupport I am locked out of my Minecraft account and the reset emails are no longer going through to my work email. I was on several computers and almost all got logged out. Please advice.
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Replying to @OldSchoolSketch
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS

Jan 16, 2020 · 5:49 AM UTC

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Replying to @MojangSupport
It's been over a week. The kids are going to play this afternoon & the account is still locked and no response.
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more replies
Replying to @MojangSupport
I am still not recieving reset password emails. Please advise ASAP. Based on user reviews, ticket problems are not dealt with in a timely fashion. I appreciate the response from your Twitter team. Can the ticket team follow up as well? I am paying for a product I cannot access.
Replying to @MojangSupport
What is your contact number?
Replying to @MojangSupport
It has been over 2 weeks and we have never been able to play the game we paid for. What is your average response time? If it's still more than a week I need a refund.