@MojangSupport I'm having issues with my compromised account. I submitted a ticket via your support website on 1/1 & so far all I've received is a confirmation email that my case #176676 is open. Can you please confirm it's being looked at? Are 2 week+ wait times typical?
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Replying to @kc2mnc
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 14, 2020 · 3:13 PM UTC

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Replying to @MojangSupport
This marks the end of an entire month with still no support. How can you go an entire month without responding to the customer and still call yourself a "Support" team? Has @Microsoft underfunded u that much? Honestly Im embarrassed for you. @Microsoft PLS support your product!
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Over 6 weeks now, still no support. When Will I receive support?
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