@MojangSupport I've logged a ticket and haven't had a response for over a week. Do you know how long the wait is? I've got a very upset 6-year old that cant access his purchases he bought for Christmas.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Jan 14, 2020 · 12:31 AM UTC