@MojangSupport Hi - I emailed your support team over a month ago with support ref 127652. Any help here?
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Replying to @rcs_young
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 13, 2020 · 7:04 PM UTC

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Replying to @MojangSupport
I think I've already been pretty patient. When can I expect an answer?