@MojangSupport #mojangoutofcodes is still a problem. Oldest report in the Microsoft forum thread is for mid October. That's 3 months now! I've never seen such poor support in 30 years of buying software.
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Replying to @ctrowat
Thanks for being patient! help.minecraft.net/hc/en-us/…. ^JR

Jan 7, 2020 · 7:05 PM UTC

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Replying to @MojangSupport
It would actually carry some weight if there was a date for resolving it on there instead of "next week" given the updated date on that article keeps getting changed therefore moving "next week" forward indefinitely. We are already in "next week" from when that was first posted.