@MojangSupport I wanted to claim the Windows 10 version because I own the Java one and it says that I already did on April of 2018! That wasn't me and now I can't claim it. There's also record of a realm server but I've never used realms. Please help
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Replying to @ZombotXV
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR

Jan 6, 2020 · 5:16 PM UTC

1
Replying to @MojangSupport
Done! How long does it usually take to get a response?