Hello! Sorry to hear that you’ve had problems with your PS4! Please click to visit our Fix & Replace Service - hardware.support.eu.playstat…. It’s the best way to fix any problems you’re having, and you can even arrange a replacement if it can’t be fixed. ^PS

Have you contacted them in regards to this? ^NJ

If the issue relates to linking a Microsoft account, we cannot assist with this as we do not run these accounts or the online server for Minecraft. ^NJ

Mircosoft UK support or Mojang UK support. ^NJ