@MojangSupport I purchased Minecraft for PC from Amazon for my son - but the code (accepted) only allows for the demo mode. We have emailed but still no reply several days later. Can someone help?
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Replying to @PackThePJs
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Jan 5, 2020 · 5:48 PM UTC

2
Replying to @MojangSupport
We are still waiting? How do we go about getting a refund from our Amazon purchase?
Replying to @MojangSupport
Support request #173288 (Tobykidwell999) dated 30 December - can you please respond, or issue a refund.