@MojangSupport We just purchased the Minecraft realms plus for the Nintendo Switch. I purchased the coins and it took my coins, but I’m unable to access any of the plus stuff and it won’t create the realm. I am very annoyed.
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Replying to @hale081788
Sorry to hear about that! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR

Jan 5, 2020 · 4:12 PM UTC

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I'm waiting an answer since 2 months... 3 emails sent without any answer... How many time we need to wait ?
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Oh Geeze! 🤦‍♀️