.@MojangSupport @Mojang @MicrosoftUK @NintendoUK Is there any way to get support for our realm? This has been going on for nearly a month and we still can't use the realm we've paid for... Had no replies to any form of comms. #poorservice #notimpressed #help #minecraft
Philip Strong @pstrongproject
14 Dec 2019
@MojangSupport Renewing a Realm on my Switch is giving me this error, and has been for days on multiple different WiFi networks. Any ideas?
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Replying to @edwardocollins
Sorry for any inconvenience. Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR

Jan 5, 2020 · 3:32 PM UTC

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Replying to @MojangSupport @edwardocollins
This is beyond ridiculous. I HAVE EMAILED TWICE AND HAD NO REPLY. I have tweeted you numerous times. It has been well over a month. I've never experienced customer service so utterly diabolical! Please will you activate the service which I have paid for!