@MojangSupport I'm having some trouble with a work template I bought it says I didn't buy it but I have the receipt in my email and the world is still saves to my device but I can't access it what should I do?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
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Tried I never got a reply it's been month wtf
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Replying to @Rosequa81234402
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RS

Jan 5, 2020 · 10:56 AM UTC

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Replying to @MojangSupport
So what I'm hearing is no one is gonna help me I'm sure my emails are sitting in a trash file somewhere but whatever I guess