@MojangSupport I made a purchase last Friday. I had purchased my daughter a Dell cromebook so I chose the windows option. We have yet to be able to download anything. What can I do to resolve this issue.
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Replying to @isaacmommy1
I'm sorry to hear you're having trouble. If you can't submit a request via our help site, please reach out to us via email at support@minecrafthelp.zendesk.com. ^RS

Jan 5, 2020 · 7:57 AM UTC

1
Replying to @MojangSupport
I didn’t receive an email back from the link you had sent me so today I sent another one. While I wait for an email response could you tell me what version I would need to have downloaded for use on a Dell Cromebook. I had chosen the Windows option at POS