@MojangSupport I decided to buy a realm subscription yesterday and received this message. I tried today and the same thing.
2
Replying to @Just_Red1 @RedCR_
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR

Dec 30, 2019 · 4:15 PM UTC

1
Replying to @MojangSupport
@MojangSupport I did but it’s been days and you guys haven’t responded. I need a refund.