@MojangSupport I need some help. My daughter has had all of her skins and minecoins stolen or deleted. We just got her minecraft for christmas and bought her 1750 coins and she still had 410 coins left earlier this afternoon. Please help!
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Replying to @RaptorJess
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR

Dec 29, 2019 · 10:29 PM UTC

1
Replying to @MojangSupport
I did last night. Called microsoft and they said it was a problem on your end. I have the card and the receipt. I sent an email. Awaiting response.