@MojangSupport Hi, I bought MC in 2011 and haven't been able to access my acct to play with my nieces who are getting a Switch tomorrow! Legacy acct password reset not being received. I have old username and trans ID. Don't want to purchase again if I don't have to.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Dec 25, 2019 · 7:32 PM UTC