@MojangSupport My realm expired, when trying to purchase it back I clicked through the expired realm to subscriptions and clicked info on that realm bought the realms plus and instead it created a new realm. How do I move the subscription to my old realm that expired? 😭😭
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Replying to @Sarandipity2D
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist.^JR

Dec 25, 2019 · 4:05 AM UTC

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Replying to @MojangSupport
Emailed 12/23/19 Auto reply 12/24/19 telling me it was recieved, no email back yet and the realms are not fixed. Just replied to that auto reply email Trying again to get help for this. Most of the month I paid for has beeen wasted trying to get this fixed, 17 days since purchase
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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