@MojangSupport @Minecraft I’m trying to redeem the Windows 10 version as I already own the Java version but I’m getting this error?
2
1
Replying to @KieranSumner
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^CW

Dec 24, 2019 · 10:41 PM UTC

3
Replying to @MojangSupport
I emailed around 4 days ago with no response!
Replying to @MojangSupport @KieranSumner
Please send us an email and we won’t ever reply... still waiting for my refund for a purchase made on minecraft from the 2nd December still not had a response
1
Replying to @MojangSupport @KieranSumner
Same!