@MojangSupport I can't claim my free copy of minecraft windows 10, can you make something or tell me why ? (I am french if mt sentence is wrong )
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Replying to @wanitou67
Please send us an email at help.minecraft.net/hc/en-us/โ€ฆ and we will assist. Remember to attach your Transaction ID. ^JR

Dec 23, 2019 ยท 10:34 PM UTC

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Replying to @MojangSupport
I have already sent 3 requests to your french email