@MojangSupport hello! I had an error and now all my packs for Minecraft bedrock edition are gone! Help!
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Replying to @mindless_bread
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT

Dec 22, 2019 Β· 12:34 AM UTC

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Replying to @MojangSupport
well, the stuff was bought quite some time ago. I don’t have the transaction ID? Where would I find that?
Replying to @MojangSupport
And I have sent them? But also I can’t access the tickets I have opened after I open them? It just sends me back to the generic file a report screen.
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