Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
1
Hey @MojangSupport, sent an email last week and still haven't gotten a response. How long does it usually take for support to respond? Thanks
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Dec 21, 2019 · 6:49 AM UTC
2