@MojangSupport I have put in a ticket and reached out to @XboxSupport chat. Needing help with Minecraft iOS marketplace missing purchases.
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I should add: - I have logged out and logged back in - I have deleted the app and reinstalled - I have turned the device off and on
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@XboxSupport chat tells me to reach out to you. @MojangSupport says it’s an Xbox account issue.
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Have you tried removing your account from the console, open guide go settings, account remove account. Then power cycle by pressing and holding the power button till fully off then wait 60 seconds and power up again. Add your account back on
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I am using Minecraft on iPad.
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Still needing help...
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We recommend checking your Microsoft account purchase history from a web browser (preferably not using Safari) to see if the purchases are listed there: msft.it/6015TnXaW. If the purchases were made in-game, then that would need to be taken up with Mojang Support.
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Thanks @XboxSupport I have reached out to @MojangSupport already. Waiting to hear back.
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Replying to @tifjpeg
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Dec 18, 2019 · 6:37 PM UTC

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Replying to @MojangSupport
Ok, never heard back.
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It’s been almost a month.
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