@MojangSupport how long does it take to reply to a ticket? Been 14 days with no response (106243) cc @XboxSupport
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Replying to @ASprankling
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Dec 16, 2019 路 5:42 PM UTC

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Replying to @MojangSupport
@MojangSupport It is now 10th January with STILL NO REPLY - 41 DAYS 馃槨馃槨馃槨馃槨馃槨. No more Minecraft purchases from me or my family.
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You obviously don't care about your paying customers