@MojangSupport I’ve been getting this error for a few days when trying to redeem my copy for Windows 10. Are new codes actually coming soon or is there something else going on?
1
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
1
I sent an email to support about this on 11/27 but still have not heard back. Ticket #100573
1
Replying to @fleedar
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Dec 15, 2019 · 6:26 PM UTC